FREQUENTLY ASKED QUESTIONS:
Do you accept returns and exchanges?
At this time, no - and we’re sure you can understand why!
What are your estimated shipping times?
Anywhere from 1 - 5 days! We have a few different shipping options to accommodate your needs, but we also understand the urgency of obtaining your love linen so we promise to get them in the mail as quickly as possible.
What are the shipping rates?
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Ground (5-day delivery excluding Sundays) = $6
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3-Day Select = $10
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Next Day Air = $22
What should I do if my package says it was delivered, but I didn't get it?
Sometimes shipping providers mark packages as delivered when they weren't - we hate when that happens! We suggest checking in with your neighbors to see if your package was delivered to them by accident. If you’re still coming up short, email us at notafacetowel@gmail.com and let us know what happened - we’ll do what we can to make it right!
How do I wash these towels?
It’s a towel. Throw it in the wash. Stop overthinking everything.
Will using these towels make me more attractive?
Unequivocally, yes. Can you imagine inviting someone to spend the night for the first time, you make a sloppy mess, and whip out a Not A Face Towel Ultra Premium Rag to clean it up? You will INSTANTLY be more attractive. Get ready for Round 2.